If not managed carefully, people-related issues can escalate into lost productivity, staff turnover and a toxic culture. And with recent changes to workplace laws, these issues can be a significant source of legal, financial and reputation risk. Small and medium sized businesses are particularly at risk – with fewer resources and smaller teams – unresolved conflict and other workplace issues can have significant impacts on business operations.

This masterclass series gives you a practical understanding of complex industrial relations (IR) law along with the tools and strategies you need to manage challenging situations with confidence while reducing risk, cost and stress. Led by workplace relations experts, our masterclasses are suited to HR professionals, business owners, and anyone responsible for managing people. As part of the masterclass, you also receive a practical workbook complete with procedures, real-life examples, and templates to help you adopt best-practice processes in your organisation.